Intelligent FAQ Bot

Building a Smarter FAQ Bot (with Gemini, RAG, and Structured Output)

Introduction If you've ever found yourself digging through product manuals, company wikis, or lengthy documents just to find a simple answer, you know the pain. The fact you're reading this suggests you're interested in how Generative AI can make that process less painful. Stick around for a few minutes, and I'll walk you through how we built a smarter FAQ bot using Google's Gemini API, Retrieval Augmented Generation (RAG), and structured output. This isn't just another chatbot; it's designed to give reliable, context-aware answers based only on provided information, minimizing the risk of making things up (hallucination). This example uses Google Car manuals, but the principles apply anywhere you have a set of documents you need to query effectively. I'm sharing my journey building this; it's a practical demonstration, not a definitive guide, so adapt the ideas to your needs! The Problem: Dumb Bots and Information Overload Traditional search methods or basic chatbots often fall short when dealing with specific document sets: ...

April 20, 2025 · 8 min · Muhammad Hassan Raza
Intelligent FAQ Bot

Building a Smarter FAQ Bot (with Gemini, RAG, and Structured Output)

Introduction If you've ever found yourself digging through product manuals, company wikis, or lengthy documents just to find a simple answer, you know the pain. The fact you're reading this suggests you're interested in how **Generative AI** can make that process less painful. Stick around for a few minutes, and I'll walk you through how we built a smarter FAQ bot using Google's Gemini API, Retrieval Augmented Generation (RAG), and structured output. This isn't just another chatbot; it's designed to give **reliable, context-aware answers** based *only* on provided information, minimizing the risk of making things up (hallucination). This example uses Google Car manuals, but the principles apply anywhere you have a set of documents you need to query effectively. I'm sharing my journey building this; it's a practical demonstration, not a definitive guide, so adapt the ideas to your needs! The Problem: Dumb Bots and Information Overload Traditional search methods or basic chatbots often fall short when dealing with specific document sets: ...

August 16, 2024 · 8 min · Muhammad Hassan Raza